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Insights Analyst

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nura

Do you want to drive meaningful change in an innovative start-up through data and analytics Are you interested in tackling an array of stimulating business problems, all the while improving your analytical and technical capability Does an energetic and fun culture excite you Do you love music and technology Come and work for the Australian start-up making the worlds smartest headphones!

 

About the company

Were nura - a young company creating the worlds first headphones that automatically learn and adapt to your hearing.

Were based in Melbourne, Australia with a forward-thinking and global focus. In 2018, we won the coveted Best of Innovation Award at CES and the 2018 Red Dot Design Award. You can read about us in Wired, Forbes, DJ Mag, Fact Magazine and many more.

 

About the Role

We are looking for an analyst who has kicked off their career and is ready for the next step. You don't need to have a wealth of experience - but the ability to problem solve, display initiative and a curiosity to learn is a must.

As is the nature of start-up life, you will be exposed to a wide array of interesting analytics projects, including but not limited to: website analytics including A/B testing, e-commerce channel analysis (including Amazon), referral program analysis, return and warranties/logistics analysis, retail analysis, CRM reporting, PR and social media analysis, EDM marketing and paid digital marketing analysis.

Your role will be helping the business better understand performance in these areas through data. This will involve working with stakeholders to create automated dashboards and provide insights to shape strategy.

Your role will also involve improving and automating existing data processes. Therefore, the ability to quickly understand and build on technical processes with a continuous improvement mindset is critical.

 

Responsibilities

  • Analysing ongoing website, A/B tests as well as improving the existing data/reporting process
  • Ongoing business reporting (KPIs)
  • Creating automated dashboards as well as providing deeper reporting/insights for a range of business areas including:
    • E-commerce (including Amazon)
    • Logistics
    • CRM
    • Retail
    • PR and social media
  • Providing the analytics input for web tracking and setting up relevant guidelines
  • Helping identify and implement opportunities for data enablement
    • This will include supporting the business in building out a single customer view

 

Requirements

  • The successful candidate will be tertiary qualified with a relevant degree
  • Have had 1-2 years relevant experience in analytics or an analytics-related role
  • Well versed in the Microsoft and/or Google Enterprise suite, particularly excel/google sheets
  • Familiar with SQL
  • Able to pick up technical concepts / new software quickly
  • Displays initiative and thinks outside of their role
  • Process improvement and automation mindset
  • Well-spoken communicator with high attention to detail
  • A multi-tasker, with great time management skills (who can manage and meet deadlines)
  • Good at working in teams, demonstrating collaboration and low ego

 

A definite plus

  • Experience with Google Analytics
  • Experience with Tableau or similar Business Intelligence tools
  • Experience with Python and/or other programming languages
  • Familiarity with Zendesk
  • Love of the music industry

 

Perks

  • Free pair of nuraphones
  • All the barista-made coffee you can drink
  • Free lunch on Mondays
  • Beer, wine and cheese on Friday arvos

 

Make sure to also include why youre keen for the role, as well as your notice period.

We look forward to hearing from you. Please note that if you do not hear back from us within one month of applying that we have kept your CV on file and will consider you for other roles.

02/01/2019 $0 Northern Suburbs Melbourne Australia 1 Sales
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