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Business Analyst

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MTP Services

The business analyst will be responsible for managing requirements and client engagement throughout the software development lifecycle.

The business analyst will apply their personal skills and experience to ensure requirements are achievable, meet project objectives and that the work of our delivery teams align with the needs of our clients.

The business analyst will:

  • Engage and maintain a productive working relationship with the client throughout a project
  • Use effective techniques to elicit requirements, including facilitation of workshops and other forms of client engagement
  • Observe and analyse existing systems and processes to gain a deep understanding of the current state
  • Guide clients towards best practice and the best outcomes by sharing experience and knowledge
  • Document requirements in line with approved frameworks, including the MTP Services Agilebased requirements framework
  • Support and collaborate with the development team to achieve a clear and common understanding of business requirements
  • Facilitate progress demonstrations, training and UAT sessions
  • Work autonomously and raise issues and blockers as appropriate

Skills and experience
The business analyst is expected to possess and develop the following skills and experience:

  • 2+ years’ experience as a business analyst within the digital product space
  • Excellent interpersonal skills, demonstrated both internally within a team and with clients
  • Displays confidence with a strong personal brand/identity
  • Detail-oriented, observant and patient
  • Strong document authoring and writing skills
  • Experience using JIRA and Confluence
  • Experience with Agile-based web development
  • Experience documenting business requirements in various forms including user stories

The following attributes are highly desirable:

  • Experience in a consulting role
  • Specialisation in the Microsoft stack, particularly SharePoint and Office 365
  • Experience with Customer and User Experience
  • Baseline security clearance or above

MTP Services Pty Ltd provides IT Contracting and Professional Services to the Canberra Market. Join a talented team and work in a culture that fosters an inclusive and flexible work environment, offering opportunities to grow and contribute to the company.

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02/01/2019 $0 ACT Australia 1 Sales
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