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Office Coordinator

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Brotherhood of St Laurence

Summary of program and its objectives:

The division of Programs and Policy comprises four services:

  • Local Area Coordination
  • Children, Youth and Families
  • Employment and Training
  • Retirement and Ageing

The work of Programs and Policy in the Brotherhood is structured around the four life transitions (Early Years, Through School to Work, In and Out of Work and Retirement and Ageing) and three horizontal themes (Financial Inclusion and Refugees, Immigration and Multiculturalism and people with disabilities, their family and carers.

The integration of knowledge exchange across services and transitions supports innovation and the practical demonstration of social inclusion. Building stronger integration of our services knowledge with our research and policy capacity is the basis for our innovation and influencing work across the life transitions.

Local Area Coordination (LAC) is a pivotal function in the National Disability Insurance Scheme (NDIS). The role of LAC is to assist people with disability to advocate, plan, organise and access the support and services needed to live an ordinary life. This includes assessing each persons eligibility for the NDIS and (where eligible) helping to establish a NDIS plan with reasonable and necessary supports.  Local Area Coordinators build community capacity and assist people with disability to access mainstream services regardless of NDIS eligibility.

Main responsibilities of the role:

The Office Coordinator is responsible for providing professional and efficient administration support and customer services through ensuring quality and reliable systems and procedures are developed in order to support team members based at the office. This position will act as the first point of contact for callers and visitors to the office, providing a positive, professional and welcoming environment.

The Officer Coordinator will work closely with managers to ensure the office is operating effectively through the efficient coordination of administration, business operations and day to day maintenance of a safe, efficient and well-functioning work environment.

To meet the selection criteria, candidates will require:


  • relevant experience in providing a broad range of administration and office support
  • proven experience in coordinating office activities on a day to day basis as well as focus on delivering high level customer service
  • well-developed interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
  • well-developed organisational and time management skills with the ability to plan workload, prioritise and meet deadlines in a fast paced and dynamic environment
  • ability to identify and resolve problems and make appropriate recommendations
  • takes ownership for own decisions
  • demonstrated knowledge and competency in Microsoft Office Programs including Word, Excel and Outlook as well as working within contract management and client data systems
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • relevant qualifications in business management and experience working in the not for profit sector or community, disability health or welfare settings.

This is a full-time, permanent position working 38 hours per week.

Salary will be in the range of $58,839.94 to $63,073.33 per annum, based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

Applications close: Friday, December 28 2018 at 5:00pm

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.  Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

02/01/2019 $0 Bayside & South Eastern Suburbs Melbourne Australia 1 Administration & Office Support
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