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Student Services Officer

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Macquarie Grammar School

Macquarie Grammar School is an independent fully comprehensive, co-educational grammar school from Years 7 12, located in the Sydney CBD.  It is seeking an experienced Student Services Officer to support the administration and admissions of both domestic and international students. You will be the first contact point for students, parents and guardians.

Primary duties:

  • Monitoring student attendance and management of critical attendance records
  • Communicating with parents/guardians/homestays of student absenteeism via email, telephone and other forms of communications.
  • Handling incoming phone and walk in enquiries
  • Regular updating and maintaining of student records in the computer management system and paper files.
  • Performing student pre-enrolments, orientation, reception duties and other student related duties.
  • Confirming and processing student commencement and enrolment cancellation
  • Processing and issuing:  warning letters, enrolment cancellation and school transfer, and extension requests.
  • Data entry of the school timetable into the school management system and confirming the information with the Head of Student Welfare and Operations. 
  • Ensuring all student files are compliant with NSW Schools Registration and Accreditation requirements.

Secondary duties:

  • Assisting with all school events
  • Providing support and coordinating Homestay arrangements.
  • Providing support and coordinating Guardianship arrangements.
  • Cross-checking the student overseas Health Care (OSHC) record with the Admissions Officer
  • Uploading information to MySchoolBag and website
  • Creating new employee's profile in the system
  • Updating and maintaining staff and contractors' contacts


To be successful you will have:

  • Previous experience in a similar role
  • Knowledge of PRISMS, ESOS Act of 2018 and student welfare for under 18s.
  • Superior written and verbal communication skills.
  • Attention to detail and effective time management
  • The ability to generate Excel reports.
  • The capacity to work autonomously and capable of working in a dynamic team environment
  • Preferably bilingual Vietnamese, English , Korean


Applications close Monday, 14th January 2019


02/01/2019 $0 CBD, Inner West & Eastern Suburbs Sydney Australia 1 Education & Training
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