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Full Time Client Services Representative - Hallam

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AEC Emergency Centres

Animal Emergency Centre/Veterinary Referral Hospital is a first-class referral hospital whose dedicated vets, nurses and support team provide the highest standards in patient care.


We are looking for someone who can join our knowledgeable, approachable and a highly supportive team in our mission, and provide these equally high standards to our clients.


We have an exciting opportunity available for an experienced Client Services Representative to join our team for a challenging and fulfilling role.


We are recruiting new talent to an expanding team ahead of relocating to a purpose-built hospital early in 2019.

About the role         

  • Phone management Prioritising and answering phone calls and client communication;
  • Scheduling appointments;
  • Financial transactions Cash, EFTPOS and system reconciliation;
  • Clerical duties such as emailing, scanning and filing patient records and other documents;
  • Delivering outstanding customer service.


Ideal qualities and expertise

  • We are looking for a professional and friendly individual with the following:
  • Ability to complete tasks independently and efficiently;
  • Exceptional communication and customer service skills;
  • Thrives in a varied and challenging environment and is a fast learner;
  • Previous experience working Receptionist is a must;
  • Veterinary/Healthcare experience may be beneficial; and
  • Tertiary qualifications in Customer Services, Administration or similar.


If this is the position you have been looking for and you would like to become part of the dynamic Hallam team, please send your application, including a cover letter and resume, outlining your suitability against the above-mentioned criteria

02/01/2019 $0 Bayside & South Eastern Suburbs Melbourne Australia 1 Administration & Office Support
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