1963 Jobs In Australia
Work Type

Services Lead (part time)

Go Back
Domestic Violence NSW Service Management

Part time leadership position, Working with women and families experiencing the impact of domestic violence, Lead and coordinate service delivery activities and day to day operations.

Part time leadership position working with women and families experiencing the impact of Domestic and Family Violence

We are looking for an experienced and engaged individual to join the leadership team on a part time basis, three (3) days a week. This position is for an initial contract until 30 June 2019 but with a likely extension.

If you are looking for a part time leadership position which allows you to demonstrate ownership of the end to end service delivery and apply your passion for outstanding service provision, then we would love to hear from you.

About us

We are a registered charity which aims to prevent and to provide support for people escaping/experiencing Domestic and Family Violence (DFV) and homelessness.

DVSM provides support services in an urban context (Inner Sydney), in a suburban context (Western Sydney) and in remote rural NSW (Wilcannia). DVSM also provides professional services (Sightlines) to build capacity and share learning about Domestic and Family Violence within the Community Services sector and more broadly with the wider ecosystem of corporations, organisations, institutions, online and local communities.

For more information about who we are and what we do, please visit our website www.dvnswsm.org.au

Purpose of Position

To lead and coordinate service delivery activities and day to day operations within the Domestic Violence After Hours Service (DVAHS) service. The Services Lead oversees and supports the DVAHS team to meet contractual obligations and to deliver quality person centred support to individuals who access the service. The Services Lead role models, coaches, mentors, supports and directs service delivery, development of staff and maintains a positive culture within the team. The Services Lead works with the management team to support the achievement of organisational goals.

Key Accountabilities

1. Work in alignment with DVSM values and principles

2. Line manage staff as allocated in the organisational structure

3. Direct, support and oversee the provision comprehensive case management in alignment with DVSMs Practice Framework to an allocated case load of clients

4. Direct, support and oversee the planning and implementation of service delivery program objectives

5. Contribute to the planning and implementation of cross organisational service delivery and shared services program objectives

6. Fulfil duties in the relevant Duties Matrix

7. Perform at the relevant level in the CS Capability Framework

8. Adhere to DVSMs Policies and Procedures

9. Undertake other duties within the scope of this role, as reasonably directed.



Essential Criteria

1. Minimum five years' work experience in the community services sector or minimum Diploma in Community Services Sector or similar

2. Experience in line managing a medium sized team of staff

3. Strong person centred focus and genuine desire to coach and assist staff members to maintain person focus

4. Demonstrated ability to effect and maintain a positive workplace culture and environment

5. Demonstrated ability to be self-directing, plan and prioritise workload and show initiative

6. Demonstrated ability to work within a team environment.


Current Drivers Licence is a requirement.

A successful Working with Children Check (WWCC) and Federal Police check is required to be employed with DVSM.


Desirable Criteria

7. Ability to establish and maintain meaningful partnerships with relevant service providers and stakeholders

8. Understanding of the policy framework that supports the Domestic and Family Violence and homelessness sectors

9. Proven experience and expertise in working within mental health.

Note:  Please apply as soon as possible. Applications will close when a suitable candidate is confirmed.

02/01/2019 $0 Parramatta & Western Suburbs Sydney Australia 1 Community Services & Development
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume
Search for