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Sales Administrator New Equipment

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The Opportunity

An exciting opportunity has arisen for the position of Sales Administrator reporting to the National Administration Manager. The purpose of the position is to manage all aspects of the sales administration process for New Construction and Utility Machines. To actively participate in communication between the Account Managers, Sales Managers and the Komatsu Operations team to ensure excellent Customer Service by ensuring all machines are built within the agreed timeframe and to customer specification. 

The Role

  • To liaise daily with Operations Planner and Production Teams to ensure machine builds are processing in a timely manner to meet Customer agreed delivery dates.
  • Liaise daily with external suppliers to ensure attachments arrive in a timely manner to meet agreed delivery dates.
  • Create Machine sales files and issue respective staff with approved request/requirements for job to be completed.
  • Create invoicing for Finance Companies, ensuring payment received in line with company policy.
  • Create of Customer Support Delivery Manual including Warranty and KOMTRAX documents prior to machine delivery.
  • Liaise with Operations Production, Account Manager, Customer Support Service Reps and transport companies for the handover of the new machine to the customer.
  • Other tasks and duties as required.

To be considered for this position you must have:

  • Three to five years minimum administration and customer service experience in an office environment.
  • Be a self-starter and be able to work unsupervised with the ability to communicate with management, staff and customers both written and orally.
  • Familiar with SAP and Microsoft Dynamics an advantage.
  • A proven customer service focus.

Applications close: Friday, 11 January 2019

02/01/2019 $0 Perth Australia 1 Sales
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