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Guest Service Agent

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Rydges Hotels & Resorts

Rydges Hobart is currently seeking applications from highly motivated and enthusiastic individuals to take on the position of Guest service agent. This position is a maternity leave cover from now until end of October 2019 with the possibility of a contract extension or openings in other areas. 

We are looking for a positive and proactive individual with previous experience in Front Office environment

Your main responsibilities will include:

  • Receiving and processing reservations
  • Checking in/out guests
  • Attending to guests requests
  • Meeting/greeting all guests and answering the telephone
  • Providing back-up support to other departments as required
  • Offering and promoting products/services to members and guests
  • Undertaking general clerical & administrative duties

To be successful in this role you must have:

  • Good attention to detail
  • Previous experience in a customer service role
  • Experience with OPERA property management system
  • Be able to work autonomously
  • Strong communication and interpersonal skills
  • Outstanding personal presentation
  • RSA


Benefits and perks

  • Work with Event Hospitality & Entertainment, a global company comprising of brands such as Event Cinemas, Thredbo Resort, Rydges Hotels, Atura Hotels and QT Hotels and Resorts.
  • Learning & development opportunities and national career progression
  • Discounts worldwide within Event Hospitality & Entertainment.
  • Discounts on cinema tickets at Event Cinemas
  • Access to a wide variety of discount programs and the chance to work with a great team of people.

Only successful applicants will be contacted.


02/01/2019 $0 Hobart Australia 1 Hospitality & Tourism
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